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Vendor-managed inventory (VMI) Android app update

As part of an upcoming security update, we have released an update to the Android version of our vendor-managed inventory (VMI) app. This change only affects Android phones and tablets. Apple iPhones and tablets will not be affected.   

What is changing?   

An updated version of the Border States VMI app is available for download in the Google Play Store.  

What will I need to do?   

Go out to the Play Store and confirm you receive the new update. You may automatically receive the app update if you have automatic app updates enabled on your device. After the update is complete, you will be running version 3.1.2. 

Here is a link to Google support on how to perform the app update manually 

 

Follow the below steps to confirm your app version: 

  1. Open your phone Settings (should be the typical gear icon) 
  2. Tap Apps or Application manager 
  3. Tap See All Apps (SupplyTrax VMI may be in the recently updated list on this screen) 
  4. Tap SupplyTrax VMI 
  5. Scroll to the bottom of the screen to view the version. You should see version 3.1.2 

Is there a deadline for the app update? 

Please have this update completed by end of day Wednesday February 22. The existing app will no longer allow you to upload orders beginning Thursday February 23. 

Contact the Border States IT Helpdesk with any additional questions or issues:  

External Phone:  800.775.2155  

Email:  helpdesk@borderstates.com  

 

 

 

 

How to Add Border States E-commerce to Your Mobile Device Home Screen

Border States e-commerce is 100% mobile responsive, allowing you to use e-commerce tools anytime and anywhere. Instead of downloading a specific app, you can easily access borderstates.com by adding a quick access link to your phone’s home screen.

Here’s how to create a quick access link on your mobile device

Add Border States E-commerce to Your Android Home Screen Using Chrome

  1. Open the Chrome app on your phone and navigate to borderstates.com.
  2. Open Chrome’s settings menu by tapping the three vertical dots in the top right corner.

  1. Next, select the “Add to Home Screen” option.

A new screen will appear that allows you to place the icon automatically or choose where to place it. On this “Add to Home Screen” page, you’ll see a preview of the Border States mobile icon.

  1. Tap the “Add Automatically” button to place the new icon on your Android device’s home screen.

If you want to place the icon somewhere else on your home screen, touch and hold the icon before dragging it to your desired location.

Add Border States E-commerce to Your iPhone Home Screen Using Safari

  1. Open Safari and navigate to borderstates.com.
  2. Make sure you can see the navigation toolbar by tapping once near the bottom of the screen. This will make the toolbar appear.
  3. On the navigation toolbar at the bottom of the screen, tap the share icon (the rectangle with an upward arrow).
  1. A share menu will appear at the bottom of the screen. Use your finger to pull it up and swipe through the list. Tap “Add to Home Screen.”

A menu titled “Add to Home Screen” will appear.

  1. Tap “Add” in the top right corner of the box.

The Border States icon will appear on your Home screen. Whenever you want to use it, just tap on the shortcut as if it were a regular app. Safari will automatically open and load the website.

If you want to place the icon somewhere else on your home screen, touch and hold the icon before dragging it to your desired location.

Contact Customer Support at support@borderstates.com.