Patrick Novak

VP Customer Experience

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Patrick joined Border States in December 2000. He held a variety of positions including Strategic Business Relationship Specialist, Utility Sales and Marketing Coordinator, Electric Utility Marketing Manager, Utility Market Manager and Director of Marketing. He was promoted to VP Marketing and became a member of the Officers Council in 2013. Patrick was named VP Midwest Area – North Central Region on April 1, 2018. He assumed the position of Vice President Customer Experience on April 1, 2021.

Patrick has been active in the industry and community being the Border States Affiliated Distributors delegate from 2013–2018. He served on the North American Association of Utility Distributors (NAAUD) board and was the President 2017 and 2018. Patrick is a graduate of North Dakota State University.